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SEND US YOUR NEXT CASE TODAY

To schedule an in-office case pickup or to provide you with Rxs, airbills and boxes, call us at 1-800-889-9323.


NO CHARGE FOR SHIPPING

There is no charge for one inbound and one outbound shipment per case. Additional overnight shipments for die trims, metal try-ins and reshades to a new shade will be charged to your account at $9 each way (contiguous U.S. only; shipping charges apply for Alaska, Bahamas, Bermuda, Canada, Hawaii, Puerto Rico and Virgin Islands). A $9 inbound shipping charge per box applies to Pacific Zirconia copings.

To save money on shipping, combine multiple cases into one box. All cases returned via overnight courier service; Monday-Friday deliveries only. Overnight delivery may not be available in certain rural areas.

Call 1-800-889-9323 to schedule RUSH cases before sending. Four-day rush service for crowns & bridges is an additional $18 per unit. Two-day rush service for crowns & bridges is an additional $45 per unit. Rush charges subject to change during holidays.


SHIPPING INFORMATION FOR ALASKA, HAWAII, AND PUERTO RICO



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SCHEDULE A PICKUP

To schedule your case pick-up, call us at: 1-800-889-9323



SENDING DIGITAL IMPRESSIONS

Send us a digital impression, and we’ll pass the lab cost savings on to you.


ADVANTAGES OF DIGITAL IMPRESSIONS

Improved precision compared to physical impressions*

  • 47% reduction in crown remakes due to margin issues
  • 32% reduction in crown remakes due to fit issues
  • 34% reduction in crown remakes due to occlusion issues

Save $20 per unit off the list price

When you transmit a digital impression and request a model-less restoration, we deduct the cost of the model and die work, saving you $20 off the list price (call or email for fee schedule). You’ll also save $40 off the per unit list price of Inclusive® Custom Abutments or screw-retained implant crowns. This eliminates any possibility of rotational error that can occur with silicone impressions.


No inbound impression shipping cost and quicker case turnaround

Your cases are transmitted electronically via the Internet, so you save on the cost of overnight inbound shipping ($7). Plus, your monolithic BruxZir® Solid Zirconia, IPS e.max®, Inclusive Custom Abutment or implant case can be fabricated and shipped back to your office in as little as two days.


*Data is based on 28,000 BruxZir model-less single crowns manufactured digitally from January 1, 2014 to October 31, 2014.


We accept digital impressions from the following systems:

  • CEREC® (Sirona)
  • 3M True Definition Scanner (3M ESPE)
  • iTero (Align Technology Inc.)
  • TRIOS® (3Shape)
  • Planmeca PlanScan® (E4D Technologies)

All third-party trademarks are property of their respective owners.



TRACK YOUR SHIPMENT

Option 1: Click below to track with the shipping carrier:

Track Your Shipment


Option 2: Call us at: 1-800-889-9323



FIND A DROPBOX

Option 1: Click below to use the "Location" application from:

Find a Dropbox


Option 2: Call us at: 1-800-889-9323



Shipping FAQ (Frequently Asked Questions)


  1. How can I schedule a case pickup?
    Call 1-800-889-9323 and a customer service representative will schedule a pick-up for you.

  2. How can I order shipping supplies?
    If you need shipping materials such as FedEx airbills, USPS Priority Mail pre-paid shipping labels, bags, case boxes, Rx forms or other supplies, our customer service representatives will be happy to assist you. To order:

    Email: mail@pacificedgelab.com
    Call: 1-800-889-9323
    Fax: 1-800-229-3295

  3. How do I get a copy of my invoice?
    Option 1: Click here to email us and request a copy of your invoice.
    Option 2: Call our Accounting Department at 1-888-336-1885.

  4. I was billed by FedEx for a shipment that I sent you. How can I have this rebilled?
    Do not pay the invoice from FedEx. Call 1-800-889-9323 and scan or fax the invoice to Pacific Edge Dental Laboratories at 1-800-229-3295.
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Copyright © 2017
Pacific Edge Dental Laboratories

1524 Lancaster Point Way
San Diego, CA 92154

1-800-889-9323 - Toll-Free
1-800-229-3295 - Fax

mail@pacificedgelab.com


American owned & operated American Owned and Operated

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